27Fault

Felicity inverter error 27 (F27)

Battery disconnected

Also displayed as F27 on some models.

Faultthe inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

IVPS3524P1G1-LV

InverterFault

Also applies to:IVPS5048P1G1-LVIVPS7548P2G1IVPS10048P2G1IVPS3.5~10kVA-USIVPS3-5-10KVA

What it means

Battery disconnectedThe battery is disconnected from the inverter.

Cause: The battery connector is loose or disconnected.

How to fix it

Check the battery connector.

Source: IVPS3524P1G1-LV IVPS5048P1G1-LV IVPS7548P2G1 IVPS10048P2G1 User Guide - EN.pdf, p.24

IVGM5KL-P1G1

InverterFault

Also applies to:IVGM6KL-P1G1IVGM7K6L-P1G1IVGM8KL-P1G1

What it means

Battery over Current fault

Cause: Current into or out of the battery exceeded the software protection limit, so the inverter tripped to protect the pack and its own power stage.

How to fix it

  1. Restart the system 2~3 times
  2. If the fault still exists, please contact us for help.

Source: Felicitysolar IVGM Series Hybrid inverter Instruction Manual.pdf, p.53

IVEM 6048

InverterFault

Also applies to:IVEM6048

What it means

The AC input and output wires are inversely connected

Cause: AC input and output wires are reversed.

How to fix it

  1. Please check AC input and output wires are connected correctly
  2. If this error happens during parallel installation, please check wires connection. if they are connected correctly, please funish parallel installation first, and then restart inverters
  3. If the problem remains, please contact your installer.

Source: felicitysolar IVEM 6048 Solar Inverter User Guide.pdf, p.38

IVEM8048-II

InverterFault

Also applies to:IVEM12048-IIIVEM 8K-12K Series II

What it means

The AC input and output wires are inversely connected

Cause: AC input and output wires connected reversely.

How to fix it

  1. Please check AC input and output wires are connected correctly
  2. If this error happens during parallel installation, please check wires connection. if they are connected correctly, please funish parallel installation first, and then restart inverters
  3. If the problem remains, please contact your installer.

Source: IVEM8K-12K-II_compressed.pdf, p.44

IVEM8048-LV

InverterFault

Also applies to:IVEM8048

What it means

The AC input and output wires are inversely connected

Cause: AC input and output wiring reversed, possibly during parallel installation.

How to fix it

  1. Please check AC input and output wires are connected correctly
  2. If this error happens during parallel installation, please check wires connection. if they are connected correctly, please funish parallel installation first, and then restart inverters
  3. If the problem remains, please contact your installer.

Source: FelicitySolar IVEM8048-LV Single Phase Hybrid Inverter User Guide.pdf, p.39

T-REX-50KHP3G01

InverterFault

What it means

Battery 2 relay open circuit faultBattery 2 relay not closing properly causing open circuit, shutdown and restart.

Cause: A safety relay inside the inverter has failed self-test or is stuck. The inverter is designed to refuse grid connection in this state, so this is not an issue you can clear with restart cycles.

How to fix it

  1. This requires service — the relay assembly is not user-replaceable.
  2. Record the exact fault code and contact your installer or the manufacturer's service line.
  3. Do not bypass any safety interlock.

Source: T-REX-50KHP3G01-user-manual-.pdf, p.46

Frequently asked questions

What does error 27 mean on a Felicity inverter?
It depends on the model — 6 devices use code 27. On the IVPS3524P1G1-LV it means: Battery disconnected. The card for each model on this page gives its exact meaning and fix.
Is error 27 a fault or a warning?
27 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 27?
Check the battery connector. The exact steps for each affected model are listed on this page.

Related error codes

Prefer the full written guide? Read the complete Felicity inverter error-code guide

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.