31Fault

Felicity inverter error 31 (F31)

Bus voltage too high

Also displayed as F31 on some models.

Faultthe inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

IVCM1012 PRO

InverterFault

Also applies to:IVCM2024 PROIVCM3024 PRO

What it means

Bus voltage too highBus voltage is too high.

Cause: The internal DC bus voltage exceeded its safe limit: an AC surge on the input, or failed internal components.

How to fix it

  1. AC Surge or internal components failed.
  2. Restart the unit, if the error persists, contact the repair center.

Source: ICM.pdf, p.14

IVGM5KL-P1G1

InverterFault

Also applies to:IVGM6KL-P1G1IVGM7K6L-P1G1IVGM8KL-P1G1

What it means

LLC over Current fault of hardwareLLC converter hardware over current fault.

Cause: The hardware protection on the LLC converter stage (the isolated DC link inside the inverter) tripped on overcurrent.

How to fix it

  1. Restart the system 2~3 times
  2. If the fault still exists, please contact us for help.

Source: Felicitysolar IVGM Series Hybrid inverter Instruction Manual.pdf, p.53

T-REX-3KLP1G01

InverterFault

Also applies to:T-REX-3K6LP1G01T-REX-4KLP1G01T-REX-4K6LP1G01T-REX-5KLP1G01T-REX-6KLP1G01

What it means

Bus voltage is too highAC Surge or internal components failed. Bus voltage is too high.

Cause: An AC surge or failed internal components pushed the internal DC bus above its protection ceiling.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: T-REX-3_3.6_4_4.6_5_6KLP1G01-hybrid-inverter-user-guide-English.pdf, p.38

IVEM 6048

InverterFault

Also applies to:IVEM6048IVEM8048-IIIVEM12048-IIIVEM 8K-12K Series IIIVEM8048-LVIVEM8048

What it means

Over temperature happen at convert H circuit

Cause: The temperature of internal convert H component is over the limitation.

How to fix it

Check whether the air flow of the unit is blocked or whether the ambient temperature is too high.

Source: felicitysolar IVEM 6048 Solar Inverter User Guide.pdf, p.38 · IVEM8K-12K-II_compressed.pdf, p.44 · FelicitySolar IVEM8048-LV Single Phase Hybrid Inverter User Guide.pdf, p.39

T-REX-10KHP3G01

InverterFault

What it means

Bus voltage is too highDC bus voltage exceeds permitted level.

Cause: AC Surge or internal components failed.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: T-REX-10KHP3G01-Inverter-User-Guide.pdf, p.29

T-REX-10KLP3G01

InverterCritical

Also applies to:Apollo-5KLP1G01-MXApollo-5KLP1G01-M1Apollo-5KLP1G01-M2Apollo-4K6LP1G01-MXApollo-4K6LP1G01-M1Apollo-4K6LP1G01-M2

What it means

Bus voltage is too high

Cause: AC Surge or internal components failed.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: T-REX-10KLP3G01-Inverter-User-Guide.pdf, p.28 · Apollo-5KLP1G01-All-in-one-ESS-User-Guide.pdf, p.43

T-REX-50KHP3G01

InverterFault

What it means

Battery 2 soft start faultBattery 2 fails to raise the input voltage normally, shutdown and restart.

Cause: Battery 2's input stage failed to raise its voltage to the working point during the soft-start ramp — an internal converter fault on that channel.

How to fix it

  1. Power down the inverter, wait 5 minutes for capacitors to discharge, then restart.
  2. If the fault recurs immediately or repeatedly, record the exact code and contact your installer or the manufacturer's service line.

Source: T-REX-50KHP3G01-user-manual-.pdf, p.46

Frequently asked questions

What does error 31 mean on a Felicity inverter?
It depends on the model — 10 devices use code 31. On the IVCM1012 PRO it means: Bus voltage too high. The card for each model on this page gives its exact meaning and fix.
Is error 31 a fault or a warning?
31 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 31?
AC Surge or internal components failed. Restart the unit, if the error persists, contact the repair center. The exact steps for each affected model are listed on this page.

Related error codes

Prefer the full written guide? Read the complete Felicity inverter error-code guide

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.