11Fault

Felicity inverter error 11 (F11)

Low battery

Also displayed as F11 on some models.

Faultthe inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

IVCM1012 PRO

InverterFault

Also applies to:IVCM2024 PROIVCM3024 PRO

What it means

Low battery

Cause: The battery voltage has dropped below the low-battery threshold: the battery is discharged and needs charging.

How to fix it

The battery voltage is too low, it should be charging.

Source: ICM.pdf, p.13

T-REX-3KLP1G01

InverterFault

Also applies to:T-REX-3K6LP1G01T-REX-4KLP1G01T-REX-4K6LP1G01T-REX-5KLP1G01T-REX-6KLP1G01T-REX-10KHP3G01T-REX-10KLP3G01

What it means

Over current happen at Buckboost

Cause: The buck-boost converter stage drew current above its protection limit.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: T-REX-3_3.6_4_4.6_5_6KLP1G01-hybrid-inverter-user-guide-English.pdf, p.37 · T-REX-10KHP3G01-Inverter-User-Guide.pdf, p.28 · T-REX-10KLP3G01-Inverter-User-Guide.pdf, p.27

IVEM 6048

InverterFault

Also applies to:IVEM6048

What it means

Battery voltage is too high

Cause: Battery spec/quantity does not meet inverter requirements.

How to fix it

Check if spec and quantity of batteries are meet requirements.

Source: felicitysolar IVEM 6048 Solar Inverter User Guide.pdf, p.37

IVEM8048-II

InverterFault

Also applies to:IVEM12048-IIIVEM 8K-12K Series II

What it means

Battery voltage is too high

Cause: Battery voltage exceeds the inverter's allowed maximum.

How to fix it

Check if spec and quantity of batteries are meet requirements.

Source: IVEM8K-12K-II_compressed.pdf, p.43

IVEM8048-LV

InverterFault

Also applies to:IVEM8048

What it means

Battery voltage is too high

Cause: Battery spec or quantity does not meet requirements.

How to fix it

Check if spec and quantity of batteries are meet requirements.

Source: FelicitySolar IVEM8048-LV Single Phase Hybrid Inverter User Guide.pdf, p.38

T-REX-50KHP3G01

InverterFault

What it means

PV3 reverse connection faultPv3 string positive and negative connection, check the string wiring.

Cause: The PV3 string is connected with positive and negative reversed, so the input stage blocks it until the string wiring is corrected.

How to fix it

  1. Power down the inverter, wait 5 minutes for capacitors to discharge, then restart.
  2. If the fault recurs immediately or repeatedly, record the exact code and contact your installer or the manufacturer's service line.

Source: T-REX-50KHP3G01-user-manual-.pdf, p.46

Apollo-5KLP1G01-MX

Energy storage systemCritical

Also applies to:Apollo-5KLP1G01-M1Apollo-5KLP1G01-M2Apollo-4K6LP1G01-MXApollo-4K6LP1G01-M1Apollo-4K6LP1G01-M2

What it means

Over current happen at BuckboostOver current detected at the Buckboost stage.

Cause: Over current at Buckboost.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: Apollo-5KLP1G01-All-in-one-ESS-User-Guide.pdf, p.42

LUX-S-1600LG01

BatteryFault

What it means

PV1 overcurrentFault event: PV input channel 1 current exceeded its limit (max input current 30A per MPPT).

Cause: A fault has been detected in the PV input stage — usually a short, ground fault, or isolation failure between the PV array and the inverter chassis. Wet connectors, damaged cable insulation, or moisture in a junction box are common causes.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: LUX-S-1600LG01.pdf, p.22

LUX-X-96050HG01

BatteryCritical

Also applies to:LUX-X-96050HMG01LUX-X-96050HCG01

What it means

AFE FaultAnalog Front End (AFE) fault detected by the BMS.

Cause: Internal BMS measurement IC (AFE) malfunction.

How to fix it

Restart, if the fault still exists, contact our engineer.

Source: LUX-X-96050HG01-Lithium-Battery-User-Guide.pdf, p.21

LUX-Y-48100HG01

BatteryFault

Also applies to:LUX-Y-48100HCG01LUX-Y-48100HMG01LUX-Y-48100HR13G01LUX-Y-48100HR9G01

What it means

AFE FaultAnalog Front End (AFE) measurement fault detected by the BMS.

Cause: Internal BMS measurement IC (AFE) malfunction.

How to fix it

Restart, if the fault still exists, contact our engineer.

Source: LUX-Y-48100HG01-Lithium-Battery-User-Guide.pdf, p.20

LUX-Y-48100HG01MN

BatteryFault

What it means

AFE FaultAFE (Analog Front End) fault.

Cause: Internal BMS measurement IC (AFE) malfunction.

How to fix it

  1. Power down the inverter, wait 5 minutes for capacitors to discharge, then restart.
  2. If the fault recurs immediately or repeatedly, record the exact code and contact your installer or the manufacturer's service line.

Source: LUX-Y-48100HG01MN User manual 358-S010025-03 0325(V2.0).pdf, p.27

SCCM3024-III

Charge controllerCritical

Also applies to:SCCM4524-IIISCCM4548-IIISCCM6048-IIISCCM8048-IIISCCM10048-IIISCCM12048-III

What it means

MOS tube damagedThe MOSFET (power switching transistor) inside the controller is damaged.

Cause: Internal MOSFET hardware failure, often caused by overcurrent, short circuit, or surge events.

How to fix it

  1. Restart the charger
  2. If the problem remains, please contact your installer.

Source: felicitysolar SCCM-III MPPT Solar Charge Controller User Guide.pdf, p.18

Frequently asked questions

What does error 11 mean on a Felicity inverter?
It depends on the model — 14 devices use code 11. On the IVCM1012 PRO it means: Low battery. The card for each model on this page gives its exact meaning and fix.
Is error 11 a fault or a warning?
11 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 11?
The battery voltage is too low, it should be charging. The exact steps for each affected model are listed on this page.

Related error codes

Prefer the full written guide? Read the complete Felicity inverter error-code guide

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.