Fault

C14

Output loss.

14 Devices that report this code

What does the C14 error code mean?

C14 on a Felicity unit indicates: Output loss.. It is a fault-severity event that can appear on 14 different devices in the Felicity catalog. The same code may have slightly different recommended fixes depending on the device — the per-device sections below show the exact wording from each device's official manual.

This is a fault-severity code

Fault codes stop normal operation but the unit may attempt to recover. Common causes are out-of-range conditions (voltage, current, temperature) that require checking inputs and outputs before restart.

What triggers this code

C14 is triggered when the unit's protection or monitoring logic detects the specific condition described above. The exact trigger depends on the device — see the per-device sections for the official manual entry for each.

C14Output loss.Fault
Description

Output loss fault. LED pattern: LED1 OFF, LED2 ON, LED3 ON, LED4 ON.

Recommended fix

1. Check whether the circuit breaker is closed. 2. Check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:Felicitysolar FLA12100 12.5Kwh Battery Energy Storage System User Manual.pdf · page 1
C14Output loss.Faulthigh
Description

Battery output is lost - no power being delivered to the load.

Cause

Circuit breaker open or fuse blown.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit. if the error persists, contact the repair center.

Source:Felicitysolar FLA48200 48V 200Ah 10kWh Lithium Phosphate Battery User Manual.pdf · page 13
C14Output loss.Critical
Description

BMS detected loss of output from the battery pack (no power on the output side).

Cause

Circuit breaker may be open, or the fuse may be blown.

Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:6peluqppy_66a93554057c8.pdf · page 13
C14C14Fault
Description

Output loss.

Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:FLA48250-EU_Manual.pdf · page 8
C14Output loss.Fault
Description

Output loss / no output detected.

Cause

Breaker open, blown fuse, or output path interrupted.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit. if the error persists, contact the repair center.

Source:felicitysolar FLA48500 LiFePO4 Battery System for Households User Guide.pdf
C14Ausgangsverlust / Ausgang fehlt.Fault
Description

Output loss. No output detected at the battery terminals.

Cause

Circuit breaker open, blown fuse, or internal output failure (Sicherung durchgebrannt, Trennschalter offen oder interner Ausgangsfehler).

Recommended fix

1. Check whether the circuit breaker is closed. 2. Check whether the fuse is normal (the external fuse can be replaced if blown). 3. Restart the unit; if the error persists, return to repair centre.

Source:Benutzerhandbuch - Felicity FLS48100SG2.pdf
C14Output loss.Fault
Description

Output loss / no output detected.

Cause

Breaker open, blown fuse, or output path interrupted.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit. if the error persists, contact the repair center.

Source:HE-GF-FLA-48500 Manual_20250327_EN.pdf
C14Output loss.Fault
Description

Output-loss fault displayed on the LCD BMS fault code / flag screen (section 4.4); the BMS detects no output current path / output cannot be enabled.

Cause

Open circuit breaker, blown internal fuse, or other open in the output path. Section 2.3 lists Built-in smart BMS, Fuse as the protection elements.

Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit, if the error persists, contact the repair center.

Source:358-010291-07.pdf · page 9
C14Output loss.Fault
Cause

No output from the battery pack. Possible causes: circuit breaker open, or fuse blown.

Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:LUX-E-48100LG03-Lithium-Battery-User-Guide.pdf · page 13
C14C14Fault
Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:LUX-E-48200LG03-Lithium-Battery-User-Guide.pdf · page 13
C14C14Fault
Cause

Circuit breaker may be open or fuse may be blown.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit. if the error persists, contact the repair center.

Source:LUX-E-48230.250LG03-Lithium-Battery-User-Guide.pdf
C14Output loss.Critical
Description

Battery pack has lost its output (no DC output detected at the terminals).

Cause

Open circuit breaker, blown fuse or other output-path interruption.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit. if the error persists, contact the repair center.

Source:LUX-X-48100LG01-Litium-Battery-User-Guide.pdf · page 17
C14Output loss.Critical
Description

Battery pack has lost its output (no DC output detected at the terminals).

Cause

Open circuit breaker, blown fuse or other output-path interruption.

Recommended fix

1. Please check whether the circuit breaker is closed; 2. Please check whether the fuse is normal; 3. Restart the unit, if the error persists, contact the repair center.

Source:358-S010024-03LUX-X-48100LG01-User-manual_compressed.pdf · page 23
C14Output loss.Fault
Cause

No output from the battery pack. Possible causes: circuit breaker open, or fuse blown.

Recommended fix

1. Please check whether the circuit breaker is closed. 2. Please check whether the fuse is normal. 3. Restart the unit. if the error persists, contact the repair center.

Source:LUX-Y-4828048300LG01-Lithium-Battery-User-Guide.pdf · page 8

Frequently asked about C14

What is the C14 error on Felicity?
C14 on a Felicity unit means: Output loss.. It can appear on 14 different devices in the Felicity catalog. The cause and recommended fix are listed for each device on this page.
Can I clear the C14 code myself?
It depends on the severity. Warning-level codes can usually be cleared by following the recommended fix. Fault and critical codes often require checking the source condition first; if the code returns immediately after restart, escalate to authorized service.
Is the C14 fix the same on every device?
The cause is consistent — it's the same protection logic. The exact fix wording can differ per device because each official manual addresses model-specific context (input ranges, parallel-config notes, firmware revisions). Use the per-device section that matches your unit.
Where does this information come from?
Every entry is sourced directly from the official Felicity user manual for the affected device. The "Source" line at the bottom of each device's section shows the manual filename and page number.

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.