C10Fault

Felicity battery error C10

Cell undertemperature

Faultthe battery enters fault protection and stops normal operation until the fault is cleared — how it is shown (LED pattern or display code) depends on the model.

The exact meaning depends on your model:

FLA12100

BatteryFault

Also applies to:FLA48200

What it means

Cell undertemperature

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: Felicitysolar FLA12100 12.5Kwh Battery Energy Storage System User Manual.pdf, p.1 · Felicitysolar FLA48200 48V 200Ah 10kWh Lithium Phosphate Battery User Manual.pdf, p.13

FLA48250

BatteryCritical

What it means

Cell undertemperatureBattery cell temperature has fallen below its lower protection threshold.

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: 6peluqppy_66a93554057c8.pdf, p.13

FLA48250-EU

BatteryFault

What it means

C10Cell undertemperature.

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: FLA48250-EU_Manual.pdf, p.8

FLA48500

BatteryFault

Also applies to:HE-GF-FLA-48500

What it means

Cell undertemperatureBattery cell under-temperature protection triggered.

Cause: Cell temperature below lower limit.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: felicitysolar FLA48500 LiFePO4 Battery System for Households User Guide.pdf · HE-GF-FLA-48500 Manual_20250327_EN.pdf

FLS48100SG2

BatteryFault

What it means

Zell-UntertemperaturCell undertemperature. Temperature of a battery cell is below the lower protection limit.

Cause: Cell temperature below limit. Possibly insufficient ambient temperature.

How to fix it

  1. Restart the unit.
  2. If the error persists, return to repair centre.
  3. Charge in an environment within the operating temperature range.

Source: Benutzerhandbuch - Felicity FLS48100SG2.pdf

LPBF48100-M

BatteryFault

What it means

Single cell undertemperatureIndividual-cell under-temperature fault displayed on the LCD BMS fault code / flag screen (section 4.4).

Cause: Cell temperature below the allowed range. Per section 2.3 charging is permitted only between 0 and +55 degC, discharging between -20 and +60 degC.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: 358-010291-07.pdf, p.9

LPBF48200-H

BatteryFault

Also applies to:LPBF48100-H

What it means

Single cell undertemperatureAn individual cell temperature is below the operating limit.

Cause: Cell temperature below safe lower threshold (likely cold ambient, charging blocked below 0 deg C).

How to fix it

Restart the unit; if the error persists, contact the repair center.

Source: Manual-LPBF48200-H.pdf, p.10

LPBF48350

BatteryFault

What it means

C10

Cause: Cell undertemperature — a battery cell fell below the lower temperature protection limit; the ambient temperature is too low.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: Felicitysolar LPBF48350 17.5kWh 48V Solar Battery Pack with BMS User Guide.pdf

LUX-E-48100LG03

BatteryFault

Also applies to:LUX-Y-48280LG01LUX-Y-48300LG01

What it means

Cell undertemperature

Cause: An individual cell temperature fell below the lower protection threshold.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: LUX-E-48100LG03-Lithium-Battery-User-Guide.pdf, p.13 · LUX-Y-4828048300LG01-Lithium-Battery-User-Guide.pdf, p.8

LUX-E-48200LG03

BatteryFault

Also applies to:LUX-E-48230LG03LUX-E-48250LG03

What it means

C10

Cause: Cell undertemperature — a battery cell fell below the lower temperature protection limit; the ambient temperature is too low.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: LUX-E-48200LG03-Lithium-Battery-User-Guide.pdf, p.13 · LUX-E-48230.250LG03-Lithium-Battery-User-Guide.pdf

LUX-X-48050LG01

BatteryFault

Also applies to:LUX-X-48050LCG01LUX-X-48050LMG01LUX-X-48050LG01M2LUX-X-48050LG01M3LUX-X-48050LG01M4

What it means

C10Cell undertemperature.

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: LUX-X-48050LG01-low-voltage-battery-user-guide.pdf, p.17

LUX-X-48100LG01

BatteryCritical

Also applies to:LUX-X-48100LCG01LUX-X-48100LMG01

What it means

Cell undertemperatureA battery cell temperature has dropped below the lower protection limit.

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

Restart the unit; if the error persists, contact the repair center.

Source: LUX-X-48100LG01-Litium-Battery-User-Guide.pdf, p.17

LUX-X-48100LG01-US

BatteryCritical

Also applies to:LUX-X-48100LCG01-USLUX-X-48100LMG01-USLUX-X-48100LG01-USM2LUX-X-48100LG01-USM3LUX-X-48100LG01-USM4LUX-X-48100LG01-USM5LUX-X-48100LG01-USM6LUX-X-48100LG01-USM7+1

What it means

Cell undertemperatureA battery cell temperature has dropped below the lower protection limit.

Cause: Inverter ambient temperature is below the minimum operating range. Most common in unheated outdoor installs in winter.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: 358-S010024-03LUX-X-48100LG01-User-manual_compressed.pdf, p.23

Frequently asked questions

What does error C10 mean on a Felicity battery?
It depends on the model — 17 devices use code C10. On the FLA12100 it means: Cell undertemperature. The card for each model on this page gives its exact meaning and fix.
Is error C10 a fault or a warning?
C10 is a fault code: the battery enters protection and stops normal operation until it is cleared.
How do I clear or fix error C10?
Restart the unit. if the error persists, contact the repair center. The exact steps for each affected model are listed on this page.

Related error codes

Prefer the full written guide? Read the complete Felicity inverter error-code guide

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.