C04Fault

Felicity battery error C04

Cell undervoltage

Faultthe battery enters fault protection and stops normal operation until the fault is cleared — how it is shown (LED pattern or display code) depends on the model.

The exact meaning depends on your model:

FLA12100

BatteryFault

Also applies to:FLA48200

What it means

Cell undervoltage

Cause: An individual cell fell below its under-voltage protection value during discharging, usually deep discharge or a weak, imbalanced cell, so the BMS stopped supplying power.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: Felicitysolar FLA12100 12.5Kwh Battery Energy Storage System User Manual.pdf, p.1 · Felicitysolar FLA48200 48V 200Ah 10kWh Lithium Phosphate Battery User Manual.pdf, p.12

FLA48250

BatteryCritical

What it means

Cell undervoltageIndividual cell voltage has fallen below its lower protection threshold.

Cause: An individual cell fell below its under-voltage protection value during discharging, usually deep discharge or a weak, imbalanced cell, so the BMS stopped supplying power.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: 6peluqppy_66a93554057c8.pdf, p.12

FLA48250-EU

BatteryFault

What it means

C04Cell undervoltage.

Cause: An individual cell fell below its under-voltage protection value during discharging, usually deep discharge or a weak, imbalanced cell, so the BMS stopped supplying power.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: FLA48250-EU_Manual.pdf, p.8

FLA48500

BatteryFault

Also applies to:HE-GF-FLA-48500

What it means

Cell undervoltageIndividual cell undervoltage protection triggered.

Cause: One or more cells dropped below the per-cell lower voltage limit.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: felicitysolar FLA48500 LiFePO4 Battery System for Households User Guide.pdf · HE-GF-FLA-48500 Manual_20250327_EN.pdf

FLS48100SG2

BatteryFault

What it means

Zell-UnterspannungCell undervoltage. Voltage of a single cell fell below the rated lower protection threshold.

Cause: Cell voltage below protection value during discharge.

How to fix it

  1. Restart the unit.
  2. If the error persists, return to repair centre.

Source: Benutzerhandbuch - Felicity FLS48100SG2.pdf

LPBF48100-M

BatteryFault

What it means

Single cell undervoltageIndividual-cell under-voltage fault displayed on the LCD BMS fault code / flag screen (section 4.4); one or more cells fell below the lower cell-voltage limit.

Cause: Deep discharge or a weak / aged cell pulling below the under-voltage threshold.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: 358-010291-07.pdf, p.8

LPBF48200-H

BatteryFault

Also applies to:LPBF48100-H

What it means

Single cell undervoltageAn individual cell voltage has dropped below the protection limit.

Cause: One cell voltage below safe lower threshold (cell imbalance or over-discharge).

How to fix it

Restart the unit; if the error persists, contact the repair center.

Source: Manual-LPBF48200-H.pdf, p.10

LPBF48350

BatteryFault

What it means

C04

Cause: Cell undervoltage — a single cell fell below the protection value during discharge, from deep discharge or a weak, aged cell.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: Felicitysolar LPBF48350 17.5kWh 48V Solar Battery Pack with BMS User Guide.pdf

LUX-E-48100LG03

BatteryFault

Also applies to:LUX-Y-48280LG01LUX-Y-48300LG01

What it means

Cell undervoltage

Cause: An individual cell voltage fell below the lower protection threshold.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: LUX-E-48100LG03-Lithium-Battery-User-Guide.pdf, p.12 · LUX-Y-4828048300LG01-Lithium-Battery-User-Guide.pdf, p.8

LUX-E-48200LG03

BatteryFault

Also applies to:LUX-E-48230LG03LUX-E-48250LG03

What it means

C04

Cause: Cell undervoltage — a single cell fell below the protection value during discharge, from deep discharge or a weak, aged cell.

How to fix it

  1. Restart the unit.
  2. If the error persists, contact the repair center.

Source: LUX-E-48200LG03-Lithium-Battery-User-Guide.pdf, p.12 · LUX-E-48230.250LG03-Lithium-Battery-User-Guide.pdf

LUX-X-48050LG01

BatteryFault

Also applies to:LUX-X-48050LCG01LUX-X-48050LMG01LUX-X-48050LG01M2LUX-X-48050LG01M3LUX-X-48050LG01M4

What it means

C04Cell undervoltage.

Cause: A single cell voltage fell below the protection value during discharge — deep discharge or a weak, aged cell pulling below the limit.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: LUX-X-48050LG01-low-voltage-battery-user-guide.pdf, p.17

LUX-X-48100LG01

BatteryCritical

Also applies to:LUX-X-48100LCG01LUX-X-48100LMG01

What it means

Cell undervoltageAn individual cell voltage has dropped below its lower protection threshold.

Cause: A single cell voltage fell below the protection value during discharge — deep discharge or a weak, aged cell pulling below the limit.

How to fix it

Restart the unit; if the error persists, contact the repair center.

Source: LUX-X-48100LG01-Litium-Battery-User-Guide.pdf, p.17

LUX-X-48100LG01-US

BatteryCritical

Also applies to:LUX-X-48100LCG01-USLUX-X-48100LMG01-USLUX-X-48100LG01-USM2LUX-X-48100LG01-USM3LUX-X-48100LG01-USM4LUX-X-48100LG01-USM5LUX-X-48100LG01-USM6LUX-X-48100LG01-USM7+1

What it means

Cell undervoltageAn individual cell voltage has dropped below its lower protection threshold.

Cause: A single cell voltage fell below the protection value during discharge — deep discharge or a weak, aged cell pulling below the limit.

How to fix it

Restart the unit, if the error persists, contact the repair center.

Source: 358-S010024-03LUX-X-48100LG01-User-manual_compressed.pdf, p.23

Frequently asked questions

What does error C04 mean on a Felicity battery?
It depends on the model — 17 devices use code C04. On the FLA12100 it means: Cell undervoltage. The card for each model on this page gives its exact meaning and fix.
Is error C04 a fault or a warning?
C04 is a fault code: the battery enters protection and stops normal operation until it is cleared.
How do I clear or fix error C04?
Restart the unit. if the error persists, contact the repair center. The exact steps for each affected model are listed on this page.

Related error codes

Prefer the full written guide? Read the complete Felicity inverter error-code guide

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.