What is the 37 error on Felicity?

37 on a Felicity unit means: LLC soft start failure.. It can appear on 1 device in the Felicity catalog. The cause and recommended fix are listed for each device on this page.

Can I clear the 37 code myself?

It depends on the severity. Warning-level codes can usually be cleared by following the recommended fix. Fault and critical codes often require checking the source condition first; if the code returns immediately after restart, escalate to authorized service.

Is the 37 fix the same on every device?

The cause is consistent — it's the same protection logic. The exact fix wording can differ per device because each official manual addresses model-specific context (input ranges, parallel-config notes, firmware revisions). Use the per-device section that matches your unit.

Where does this information come from?

Every entry is sourced directly from the official Felicity user manual for the affected device. The "Source" line at the bottom of each device's section shows the manual filename and page number.

Fault

37

Q: What does 37 mean on IVGM5KL-P1G1?

LLC converter soft start failure. Recommended fix: 1. Restart the system 2~3 times; 2. if the fault still exists, please contact us for help.

LLC soft start failure.

1 Devices that report this code

What does the 37 error code mean?

37 on a Felicity unit indicates: LLC soft start failure.. It is a fault-severity event that can appear on 1 device in the Felicity catalog. The same code may have slightly different recommended fixes depending on the device — the per-device sections below show the exact wording from each device's official manual.

This is a fault-severity code

Fault codes stop normal operation but the unit may attempt to recover. Common causes are out-of-range conditions (voltage, current, temperature) that require checking inputs and outputs before restart.

What triggers this code

37 is triggered when the unit's protection or monitoring logic detects the specific condition described above. The exact trigger depends on the device — see the per-device sections for the official manual entry for each.

IVGM5KL-P1G1Inverter↗ view on device

37LLC soft start failure.Fault

Description

LLC converter soft start failure.

Recommended fix

1. Restart the system 2~3 times; 2. if the fault still exists, please contact us for help.

Source:Felicitysolar IVGM Series Hybrid inverter Instruction Manual.pdf · page 53

Frequently asked about 37

What is the 37 error on Felicity?: 37 on a Felicity unit means: LLC soft start failure.. It can appear on 1 device in the Felicity catalog. The cause and recommended fix are listed for each device on this page.
Can I clear the 37 code myself?: It depends on the severity. Warning-level codes can usually be cleared by following the recommended fix. Fault and critical codes often require checking the source condition first; if the code returns immediately after restart, escalate to authorized service.
Is the 37 fix the same on every device?: The cause is consistent — it's the same protection logic. The exact fix wording can differ per device because each official manual addresses model-specific context (input ranges, parallel-config notes, firmware revisions). Use the per-device section that matches your unit.
Where does this information come from?: Every entry is sourced directly from the official Felicity user manual for the affected device. The "Source" line at the bottom of each device's section shows the manual filename and page number.

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.