Atlas AC Home Charger

EV charger3 codes
also coversAtlas AC Commercial ChargerA7-ST SocketA7-ST CableA11-ST SocketA11-ST Cable
1 Fault 2 Warning

About the Felicity Atlas AC Home Charger

The Felicity Atlas AC Home Charger is a EV charger unit covered by a shared firmware family that includes 6 variants. The error codes listed below apply to every variant in this family — Atlas AC Home Charger, Atlas AC Commercial Charger, A7-ST Socket, A7-ST Cable and 2 others. If your unit's exact model number isn't shown in the title but is listed in the "also covers" tags, this is the correct reference page.

How to use this page

Each row below shows an error code, its severity, and a brief description. Click any row to expand the full cause and the recommended fix. The severity dot tells you whether the unit will keep operating (warning), derate (fault), or trip offline (critical). For codes that require an authorized service partner, the recommended-fix block says so explicitly.

LED-RED-FLASHError.Fault
Description

Status indicator shows red flashing light, indicating an error/fault condition on the charger.

Source:EV-Car-Charger-Quickstart-User-Guide.pdf · page 1
LED-RED-SOLIDDisable.Warning
Description

Status indicator shows red all bright (solid red), indicating the charger is in a disabled state.

Source:EV-Car-Charger-Quickstart-User-Guide.pdf · page 1
LED-YELLOW-BREATH-SUSPENDCharging suspension.Warning
Description

Status indicator shows yellow breathing lamp, indicating that an active charging session has been suspended/interrupted.

Source:EV-Car-Charger-Quickstart-User-Guide.pdf · page 1

Step-by-step troubleshooting checklist

  1. 1.Note the exact code and timing

    Write down the exact code shown on the display, what the unit was doing when it appeared (charging, discharging, idle, grid-tied), and any LEDs or audible alarms. The same code can have different fixes depending on context.

  2. 2.Check the recommended fix on this page

    Find the code in the list below and read the cause + recommended fix. Most warning-level codes can be cleared by following the listed action — usually reducing load, checking wiring, or restarting the unit.

  3. 3.Verify the source manual page

    Each code shows the source manual filename and page number. Open that exact page in the official manual to verify model-specific notes (firmware version, parallel-config notes, regional variants) before acting.

  4. 4.Disconnect AC, DC, and battery before opening

    If a fix requires opening the enclosure or accessing terminals, disconnect AC input, DC PV, and battery in that order. Wait at least 60 seconds for capacitors to discharge before touching any conductors.

  5. 5.Escalate critical codes to authorized service

    Critical codes (short-circuit, IGBT failure, BMS hardware error) should not be cleared by end users. Note the code, model number, and source manual page, then contact an authorized service partner.

Common questions about Atlas AC Home Charger error codes

Where can I find the official Felicity Atlas AC Home Charger error code manual?
Each code on this page lists the official source manual filename and page number at the bottom. The manuals are published by Felicity on their website; we compile the codes here so you can search across all of them at once instead of opening each PDF.
Is the Atlas AC Home Charger the same as other Felicity models?
Some Felicity units share firmware across a family of variants — the same fault codes apply to multiple model numbers. Look at the "also covers" chips below the title to see which other model numbers this page applies to.
What's the most critical code on a Felicity Atlas AC Home Charger?
Critical-severity codes (red dot) are the ones that trip the unit offline immediately — typically short-circuit, IGBT, or BMS hardware failures. These are listed first when you filter by severity. Do not bypass them; they indicate a hardware or safety condition that requires service.

Compiled from official Felicity user manuals. Always consult your device manual and a qualified technician before performing repairs.